As soon as you have carried out payment and we can acknowledge receipt of the money, we will email you your information. In case you have not received an email from YOURSHOP within 24 hours, please contact us and we will resend you the login details manually. The email address you give should be valid as we will use it to contact you. We therefore recommend to use your main email address.
Paypal payments are proccessed by PayPal.
During our general support hours Monday to Friday, from 9:00 to 18:00 (GMT+1), we will make every effort to respond to your queries within 12 – 24 hours if not sooner.
Any information submitted by the buyer will be used solely for the purpose of completing the transaction, delivering the product, informing about new product releases and addressing any customer service issues.
8. Terms & Conditions